Week 11 03-13-2023
MANAGEMENT MEETING
Duration: 8:30am - 11:18am
Venue: Virtual Via Google meet
Presided by: Faith Ozegbe
ATTENDEES
ABDULLAHI NAJIMUDEEN - Head, Internal Operations
ADETAYO OLUKOGA - Asset Creation
AMARACHUKWU EMENIKE - Data Analyst
ANIEKAN UDOH - National Channel Manager
ANTHONIA OGBU - Lead, Underwriting
BLESSING YAHAYA - Ag head, Treasury
CHIDIEBERE NJOKU - Sales Operations & Strategy
EMMANUEL DOE - Transformation
EMMANUEL ONAKOYA - Head, CRM
EZINNE UMOZURIKE - Lead, Legal
FIDELIS AZUBUIKE - Head, Software
FAITH OZEGBE - Acting Secretary
GODFREY EGBUOKPORO - Ag. Head, Communications
IBEREAYO AMOO - Ag. Head, Human Resources
ISMAIL BALOGUN - Account
ISIMEMEN EBHOMIEN - Account
KEHINDE OYEBADE - Ag. Head Business Operations
KHADIJAH RAJI - Relationship Manager, Corporate Lease
LINDA OTTAH-IJEKEYE - Brokers Admin
MARTINA AMOS - Head, Sales Operations and Strategy
NANCY ANAYOCHUKWU - Head, Telesales
OLUSEGUN AKEJU - Portfolio Risk Analyst
OLUWADAMILARE OLAYINKA - Transformation
OLUWAFISAYO OMOPARIOLA - Sales Operations & Strategy
OLUWASEGUN BOLAWOLE - Strategic Partnership
OLUWOLE EWEJOBI - Head, Information Technology
PETER OJUKWU - Ag, Head, Recovery & Collections
SAMUEL OTTAH - Rep, Product Development
SOPHIA DAGI - Ag Head, Client Experience Management
OPENING PRAYER
Linda Ottah-Ijekeye said the opening prayer
ADOPTION OF MINUTES
Sophia Dagi seconded by Linda Ottah-Ijekeye adopted the minutes of the last meeting.
ORDER OF PRESENTATION
Client Experience Management, Sales Operations, Tele-sales, Asset Creation, Strategic Partnership, Co-operate Lease, Treasury, Credit Risk Management, Transformation, Legal
ACTIVITY REPORT (6th – 10th March, 2023)
Accounts Team Report
For the week in review, Risk asset/Cash backed loan performance shows Lagos: 46.7M, Abuja - 15.3M, and Port Harcourt - 13.8M. Liability generation Performance Inflow: Lagos - 14.5M, Abuja - 4.1M, Port Harcourt - 6M, Outflow: Lagos - 12.3M, Port Harcourt - 4M
Client Experience Management Team Report
For the period in review 480, conversations were recorded. 51.46% from Lagos, 23.33% from Abuja, and 25.21% from Port Harcourt. The Channels of communication breakdown: Facebook @0%, WhatsApp @52.29%, Phone @30.42%, Walk-in @15.21%, Instagram @0.42%, Twitter @1.67%. All complaints received will be taken up with concerned stakeholders.
Sales Operations and Strategy Team Report
RISK ASSET
Overall Sales – 65.97M
Internal Loyalty 3 Performing the highest
Team Performance: Telesales: 13.65%, Sales: 86.35%
Product Type Performance: Public – 8.32M (10.89%), Personal Loan - 68.08M (89.11%).
Unit Location Performance: Lagos- 50M, Port Harcourt – 14.5M, Abuja - 11.9M
Tele-sales Team Report
The total amount consummated by the team for the week in review is 14,698,000.00 (35% of the week’s target) at 8 counts with core tele sales and tele sales-cold call team consummating 12,218,000.00 (111% of the week’s target) at 6 counts and 2,480,000.00 (8% of the week’s target) at 2 counts respectively.
Asset Creation report
For the period in review, Transactions disbursed are 58.9M. Others are at various transaction stages.
Asset Creation report (Public Sector)
For the period in review, Transactions disbursed are 24.4M. Others are at various transaction stages.
Strategic Partnership Team Report
For the period in review, the total sales achieved is 12.2M (107% 0f the budget). The report also captures the activities, visits, and pending partnerships in the public and private sectors.
Brokers Admin Team Report
The week in review shows liability generation is 30.5% (5.87M) of the budget. Risk Asset Transaction Disbursed for the week 2.5M, Fresh Fund (RTN) for the Week 5.7M, Reap Fund for the week 170K, Rollover for the week nil, Liquidation for the week nil. The report also captured Pending RTN transactions.
Cooperate Lease Team Report
shows all transactions of the existing operating lease clients and their outstanding payments. The report also captures transactions in the pipeline (operating lease).
Abuja Team ReportThe report captures the activities for the period in review, pipelines, and constraints
Treasury Team Report
For the week in review Executive summary shows the Liquidity Requirement status as CRITICAL. Week 10 experienced a net negative change in cash flow from 33M negative in week 9 to 1.2M positive. Treasury reported a negative 1.2M total NetFlow, with N14.7 million inflows and 15.9 million outflows.
Credit Risk Management Report
The report shows Core underwriters approved 207 transactions and pushed back 128 transactions. The senior underwriters approved 80 transactions and pushed back 80 transactions. PDO recovery as 161M at 199 counts (43% of the target). Extended interest recovery as 131.8K at 7 counts (4% of the target), Provisioned Accounts recovery as 491.3K at 9 counts (1.48% of the target).
Product Team Report
Captures ongoing and completed projects.
Business Operations Team Report
Captures ongoing and completed projects.
Legal Team Report
The report captures the litigation and other tasks for the week in review
B2C RISK ASSET GENERATION REPORT
| B 2 C RISK ASSETS | WEEK | 10 | Ending | 11-Mar-23 | ||||
| LAGOS | BAL B/F | WEEK 10 | CUMULATIVE 2023 BUDGET | PERFORMANCE YEAR TO DATE 2023 | PERFORMANCE YEAR TO DATE 2022 | BUDGET VARIANCE YEAR TO DATE 2022 | % CHANGE BETWEEN 2022 & 2023 | BUDGET PERFORMANCE RATE |
| 04-Mar-23 | 2023 | 2023 | 2023 | 2022 | 2022 | 2023 Vs 2022 | 2022 | |
| B2C | ||||||||
| Personal Loan / Public Sector Employee Loan | 375,185,954.95 | 46,773,000.00 | 880,467,721.57 | 421,958,954.95 | 293,953,258.68 | -458,508,766.62 | 44% | 48% |
| Cash Backed loan / Credit Card | 1,000,000.00 | 25,772,597.84 | 1,000,000.00 | 29,150,000.00 | -24,772,597.84 | -97% | 4% | |
| Consumer Leases | 657,475.00 | 18,604,545.35 | 657,475.00 | 1,009,273.00 | -17,947,070.35 | -35% | 4% | |
| Asset Cash Loan | - | - | - | 0% | ||||
| SPBS | - | - | 0% | |||||
| Sub-Total | 376,843,429.95 | 46,773,000.00 | 924,844,864.76 | 423,616,429.95 | 324,112,531.68 | -501,228,434.81 | 31% | 46% |
| ABUJA | ||||||||
| Personal Loan / Public Sector Employee Loan | 109,826,997.00 | 15,329,300.00 | 489,148,734.20 | 125,156,297.00 | 99,297,100.00 | -363,992,437.20 | 26% | 26% |
| Cash Backed loan / Credit Card | 14,318,109.91 | - | -14,318,109.91 | 0% | 0% | |||
| Consumer Leases | 10,335,858.53 | - | -10,335,858.53 | 0% | 0% | |||
| Asset Cash Loan | 0% | |||||||
| SPBS | 0% | |||||||
| Sub-Total Abuja | 109,826,997.00 | 15,329,300.00 | 513,802,702.64 | 125,156,297.00 | 99,297,100.00 | -388,646,405.64 | 26% | 24% |
| WARRI | - | |||||||
| Personal Loan | 0% | |||||||
| Cash Backed loan / Credit Card | 0% | |||||||
| Consumer Leases | 0% | |||||||
| Sub-Total Warri | - | - | - | - | - | - | ||
| SUB -TOTAL B 2 C GLOBAL | 486,670,426.95 | 62,102,300.00 | 1,438,647,567.40 | 548,772,726.95 | 423,409,631.68 | -889,874,840.45 | -100% | 0% |
B2B LEASE RISK
| RISK ASSET GENERATION REPORT | 10 | Ending | 11-Mar-23 | |||||
| LAGOS | BAL B/F | WEEK 10 | CUMULATIVE 2023 BUDGET | PERFORMANCE YEAR TO DATE 2023 | PERFORMANCE YEAR TO DATE 2022 | BUDGET VARIANCE YEAR TO DATE 2022 | % CHANGE BETWEEN 2022 & 2023 | BUDGET PERFORMANCE RATE |
| Corporate Leases | 2,573,610.62 | 10 | -100% | 0% | ||||
| Operating Leases | 187,846,338.70 | - | 0% | 0% | ||||
| Sub-Total B 2 B Leases | - | - | 190,419,949.32 | - | 10 | -190,419,949.32 | -100% | 0% |
| ABUJA | ||||||||
| Corporate Lease | 1,429,783.68 | - | 0% | 0% | ||||
| Operating Leases | 104,359,077.05 | - | 0% | 0% | ||||
| Sub-Total B 2 B Leases | - | - | 105,788,860.73 | - | - | -105,788,860.73 | 0% | 0% |
B2B CREDIT RISK ASSET GENERATION REPORT
| RISK ASSET GENERATION REPORT | 10 | Ending | 11-Mar-23 | |||||
| LAGOS | BAL B/F | WEEK 10 | CUMULATIVE 2023 BUDGET | PERFORMANCE YEAR TO DATE 2023 | PERFORMANCE YEAR TO DATE 2022 | BUDGET VARIANCE YEAR TO DATE 2022 | % CHANGE BETWEEN 2022 & 2023 | BUDGET PERFORMANCE RATE |
| Business Support Loan/ACL-Corporate | 13,582,800.00 | 3,030,549.73 | 13,582,800.00 | - | 10,552,250.27 | 0% | 448% | |
| ABUJA | ||||||||
| Business Support Loan/ACL-Corporate | 1,683,638.74 | - | -1,683,638.74 | 0% | 0% | |||
| Sub-Total B 2 B Business Support Loan | 4,714,188.47 | - | 8,868,611.53 | 0% | 0% | |||
| TOTAL B 2 B Global | - | - | 300,922,998.51 | - | 10 | -287,340,198.51 | -100% | 0% |
| TOTAL RISK ASSETS (LAGOS) & ANNEX | 486,670,426.95 | 62,102,300.00 | 1,739,570,565.92 | 548,772,726.95 | 423,409,641.68 | -1,177,215,038.97 | 30% | 32% |
BRANCH RISK ASSET GENERATION REPORT
| RISK ASSET GENERATION REPORT | 10 | Ending | 11-Mar-23 | |||||
| PORT HARCOURT | BAL B/F | WEEK 10 | CUMULATIVE 2023 BUDGET | PERFORMANCE YEAR TO DATE 2023 | PERFORMANCE YEAR TO DATE 2022 | BUDGET VARIANCE YEAR TO DATE 2022 | % CHANGE BETWEEN 2022 & 2023 | BUDGET PERFORMANCE RATE |
| B2C | ||||||||
| Personal Loan / Public Sector Employee Loan | 110,340,759.48 | 13,883,750.93 | 586,978,481.05 | 124,224,510.41 | 134,109,000.00 | -462,753,970.64 | -7% | 21% |
| Cash Backed loan / Credit Card | 17,181,731.89 | -17,181,731.89 | 0% | 0% | ||||
| Consumer Leases | 12,403,030.23 | -12,403,030.23 | 0% | 0% | ||||
| Asset Cash Loan | 0% | |||||||
| SPBS | 0% | |||||||
| B2B | ||||||||
| Business Support Loan/ACL-Corporate | 2,020,366.48 | - | -2,020,366.48 | 0% | 0% | |||
| Corporate Leases | 1,715,740.41 | - | -1,715,740.41 | 0% | 0% | |||
| Operating Leases | 336,000,250.00 | 125,230,892.46 | 336,000,250.00 | - | 210,769,357.54 | 0% | 268% | |
| 446,341,009.48 | 13,883,750.93 | 745,530,242.53 | 460,224,760.41 | 134,109,000.00 | -285,305,482.12 | 243% | 62% |
CONSOLIDATED RISK ASSET GENERATION REPORT
| CONSOLIDATED | BAL B/F | WEEK 10 | CUMULATIVE 2023 BUDGET | PERFORMANCE YEAR TO DATE 2023 | PERFORMANCE YEAR TO DATE 2022 | BUDGET VARIANCE YEAR TO DATE 2022 | % CHANGE BETWEEN 2022 & 2023 | BUDGET PERFORMANCE RATE |
| Personal Loan / Public Sector Employee Loan | 595,353,711.43 | 75,986,050.93 | 1,956,594,936.82 | 671,339,762.36 | 527,359,358.68 | -1,285,255,174.46 | 27% | 34% |
| Cash Backed loan / Credit Card | 1,000,000.00 | - | 57,272,439.65 | 1,000,000.00 | 29,150,000.00 | -56,272,439.65 | -97% | 2% |
| Consumer Leases | 657,475.00 | - | 41,343,434.11 | 657,475.00 | 1,009,273.00 | -40,685,959.11 | -35% | 2% |
| Asset Cash Loan | - | - | - | |||||
| SPBS | - | - | ||||||
| Business Support Loan/ACL-Corporate | 13,582,800.00 | - | 6,734,554.95 | 13,582,800.00 | - | 6,848,245.05 | 0% | 0% |
| Corporate Leases | - | - | 5,719,134.71 | - | - | -5,719,134.71 | 0% | 0% |
| Operating Leases | 336,000,250.00 | - | 417,436,308.21 | 336,000,250.00 | - | -81,436,058.21 | 0% | 80% |
| 946,594,236.43 | 75,986,050.93 | 2,485,100,808.45 | 1,022,580,287.36 | 557,518,631.68 | -1,462,520,521.09 | 83% | 41% |
TREASURY MANAGEMENT REPORT
| ROSABON FINANCIAL SERVICES | LIABILITY GENERATION REPORT | ||||||||
| WEEK | 10 | Ending | 11-Mar-23 | ||||||
| LAGOS | BAL B/F | INFLOW | OUTFLOW | NET FLOW | CUM BUDGET YEAR TO DATE |
PERFORMANCE YEAR TO DATE |
PERFORMANCE YEAR TO DATE |
BUDGET VARIANCE YEAR TO DATE |
% CHANGE BETWEEN 2023 & 2022 (ACTUAL) |
| 2023 | 2023 | 2023 | 2023 | 2023 | 2022 | 2022 | |||
| TENOR FUND | 76,074,536.85 | 12,690,000.00 | 11,124,652.53 | 1,565,347.47 | 166,289,452.88 | 77,639,884.32 | -128,105,450.10 | -88,649,568.56 | -161% |
| R-WIN | -10,512,593.40 | 585,000.00 | 405,000.00 | 180,000.00 | 3,654,713.25 | -10,332,593.40 | -7,272,062.03 | -13,987,306.65 | 42% |
| REAP PRODUCT | -4,548,910.60 | 1,229,000.00 | 706,825.99 | 522,174.01 | 12,791,496.38 | -4,026,736.59 | 903,598.18 | -16,818,232.97 | -546% |
| RBIP | - | ||||||||
| TOTAL | 61,013,032.85 | 14,504,000.00 | 12,236,478.52 | 2,267,521.48 | 182,735,662.50 | 63,280,554.33 | -134,473,913.95 | -119,455,108.17 | -147% |
| ABUJA | |||||||||
| TENOR FUND | 2,934,089.38 | 4,000,000.00 | 4,000,000.00 | 73,906,423.50 | 6,934,089.38 | -554,186.50 | -66,972,334.12 | -1351% | |
| R-WIN | - | - | 1,624,317.00 | - | - | -1,624,317.00 | - | ||
| REAP PRODUCT | -701,123.06 | 120,000.00 | 120,000.00 | 5,685,109.50 | -581,123.06 | -272,366.87 | -6,266,232.56 | 113% | |
| TOTAL | 2,232,966.32 | 4,120,000.00 | - | 4,120,000.00 | 81,215,850.00 | 6,352,966.32 | -826,553.37 | -74,862,883.68 | -869% |
| WARRI | |||||||||
| TENOR FUND | - | - | - | - | - | 0% | |||
| R-WIN | - | - | - | - | - | - | 0% | ||
| REAP PRODUCT | - | - | - | - | - | - | 0% | ||
| TOTAL | - | - | - | - | - | - | - | 0% | |
| TOTAL | 63,245,999.17 | 18,624,000.00 | 12,236,478.52 | 6,387,521.48 | 263,951,512.50 | 69,633,520.65 | -135,300,467.32 | - | -151% |
| PORT-HARCOURT | |||||||||
| WEEK 10 | |||||||||
| TENOR FUND | 247,833,631.92 | 5,500,000.00 | 4,055,479.46 | 1,444,520.54 | 129,336,241.13 | 249,278,152.46 | -20,374,958.92 | 119,941,911.34 | -1323% |
| R-WIN | 280,000.00 | - | 2,842,554.88 | 280,000.00 | -533 | -2,562,554.88 | -52633% | ||
| REAP PRODUCT | 1,640,284.63 | 520,000.00 | 520,000.00 | 9,948,941.50 | 2,160,284.63 | 681,092.75 | -7,788,656.87 | 217% | |
| 249,753,916.55 | 6,020,000.00 | 4,055,479.46 | 1,964,520.54 | 142,127,737.50 | 251,718,437.09 | -19,694,399.17 | 109,590,699.59 | -1378% | |
| CONSOLIDATED | BAL B/F | INFLOW | OUTFLOW | NET FLOW | CUM BUDGET YEAR TO DATE |
PERFORMANCE YEAR TO DATE |
PERFORMANCE YEAR TO DATE |
BUDGET VARIANCE YEAR TO DATE |
% CHANGE BETWEEN 2023 & 2022 (ACTUAL) |
| TENOR FUND | 326,842,258.15 | 22,190,000.00 | 15,180,131.99 | 7,009,868.01 | 369,532,117.50 | 333,852,126.16 | -149,034,595.52 | -35,679,991.34 | -324% |
| R-WIN | -10,232,593.40 | 585,000.00 | 405,000.00 | 180,000.00 | 8,121,585.13 | -10,052,593.40 | -7,272,595.03 | -18,174,178.53 | 38% |
| REAP PRODUCT | -3,609,749.03 | 1,869,000.00 | 706,825.99 | 1,162,174.01 | 28,425,547.38 | -2,447,575.02 | 1,312,324.06 | -30,873,122.40 | -287% |
| RBIP | - | - | - | 0% | |||||
| 312,999,915.72 | 24,644,000.00 | 16,291,957.98 | 8,352,042.02 | 406,079,250.00 | 321,351,957.74 | -154,994,866.49 | -84,727,292.26 | -307% |
MEETING ADJOURNMENT
Faith Ozegbe seconded by Ezinne Umozurike adjourned the meeting.
Faith Ozegbe said the closing prayers