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Week 35 08-28-2023

MANAGEMENT MEETING
Duration: 8:30am - 10:15am
Venue: Virtual Via Google Meet

Presided by: Faith Ozegbe

ATTENDEES

ABDULLAHI NAJIMUDEEN       -  Head, Internal Operations
ADETAYO OLUKOGA                 -  Asset Creation (Public Sector)
ANTHONIA OGBU                    -  Lead, Underwriting
BLESSING YAHAYA                    -  Ag head,Head, TreasuryWealth Management
CHIMA ANNONYE                    - Head, Business Operations
EDNA EJIMAKOR                       - Branch Head, Port Harcourt
EMMANUEL ONAKOYA             -  Head, CRM 
FAITH OZEGBE                           -  Acting Secretary
GODFREY EGBUOKPORO           - Ag. Head, Communications
ISMAIL BALOGUN                       -  Account
ITIEKHAO IKEMINOGENA          - General Manager
LINDA OTTAH-IJEKEYE                - Lead, Brokers Admin
OLUSEGUN AKEJU                       -  Portfolio Risk Analyst
OLUWADAMILARE OLAYINKA     - Lead, Transformation
OLUWAFISAYO OMOPARIOLA     - Sales Operations & Strategy
OLUWASEGUN BOLAWOLE         -  Head, Strategic Partnership
OMOWALE BELLO                        - Cooperate Lease
SAMUEL OTTAH                            - Product Development 
SOPHIA DAGI                               -  Head, Client Experience Management & Telesales
STANLEY MAFUVWE                    - Head, Asset Remedial Management
TAIWO AJAGUNSEGUN               - Business Operations
VICTOR AKINWANDE                  - Business Operations

OPENING PRAYER
Faith Ozegbe said the opening prayer 

ADOPTION OF MINUTES
Sophia Dagi seconded by Faith Ozegbe adopted the minutes of the last meeting.

ORDER OF PRESENTATION
Client Experience Management, Sales Operations, Strategic Partnership, Co-operate Lease, Treasury, Credit Risk Management, Business Operations, Product Development

ACTIVITY REPORT (21st  – 25th August, 2023)

Accounts Team Report
For the week in review, Risk asset/Cash-backed loan performance shows Lagos: at 19.3M, Port Harcourt - 1.5M. Liability generation Performance Inflow: Lagos - 27M, Port Harcourt - 14.5M, Lagos - 63M, Port Harcourt - 5.5M.

Client Experience Management Team Report
For the period in review 679, conversations were recorded. 59.16% from Lagos, 22.83% from Abuja, and 18.01% from Port Harcourt. The conversation breakdown includes Requests - 13.70%, General Enquiry - 23.12%, Loans - 54.05%, and Complaints - 8.98% while the complaints breakdown includes Wrong debit - 50.82%, CRC Issues - 32.79%, Disbursement - 16.39%. All complaints received will be taken up with concerned stakeholders.

Sales Operations and Strategy Team Report
RISK ASSET
Overall Sales – 20.88M
Internal Loyalty 3 plus performed the highest
Team Performance: Telesales: 14.36%, Sales: 85.64%
Product Type Performance: Personal Loan - 20.88M (100%)
Unit Location Performance: Lagos- 19.4M, Port Harcourt – 1.5M

Tele-sales Team Report
The total amount consummated by the team for the week in review is 3.0M (7% of the week’s target) at 1 counts with core tele sales and tele sales-cold call team consummating 0M (0% of the week’s target) at 0 counts and 3M (7% of the week’s target) at 1 counts respectively.

Asset Creation Team Report
For the period in review, Transactions disbursed are 16.1M. Others are at various transaction stages.

Strategic Partnership Team Report
For the period in review, the total sales achieved is 1.9M (17% 0f the budget). The report also captures the activities, visits, and pending partnerships in the public and private sectors.

Brokers Admin Team Report
The week in review shows liability generation is 13.6% (2.6M) of the budgetRisk Asset Transaction Disbursed for the week Nil, Fresh Fund (RTN) for the Week 2M, Reap Fund for the week 10K, Rollover for the week 612K, Liquidation for the week Nil. The report also captured Pending RTN transactions.

Cooperate Lease Team Report
captures transactions in the pipeline (operating lease).

Wealth Management Team Report
For the week in review Executive summary shows the Liquidity Requirement status as FAIR. Week 34 experienced a net positive change in cash flow from 36M negative in week 33 to 12M positive. Treasury reported a negative 12M total NetFlow, with 46M inflows and 34M outflows. Risk asset receivables of 91M were received from loans

Credit Risk Management Report
The report shows Core underwriters approved 40 transactions and pushed back 24 transactions. The senior underwriters approved 24 transactions and pushed back 6 transactions. In the recovery space, a total of 40.8M was recovered and distributed as PDO recovery:  39.6M at 195 counts (98% of the target). Extended interest recovery as 501.5K at 18 counts (12% of the target), Provisioned Accounts recovery as 1.8M at 37 counts (60% of the target).

Product Development Team Report
Captures ongoing and completed projects.

Business Operations Team Report
Captures ongoing and completed projects.

RISK ASSET GENERATION REPORT

ROSABON FINANCIAL SERVICES LTD- RISK ASSET GENERATION REPORT


LAGOS BRANCH PERFORMANCE




WEEK 34
Ending


26-Aug-23

BAL B/F WEEK 34 ACTUAL PERFORMANCE ACTUAL NET PERFORMANCE CUMULATIVE 2023 BUDGET BUDGET VARIANCE
YEAR TO DATE
PERFORMANCE
YEAR TO DATE
% CHANGE BETWEEN 2022 & 2023


ACTUAL PERFOMANCE YEAR TO DATE PRE-LIQUIDATED LOANS YEAR TO DATE





2023 2023 2023 2023 2023 2023 2022 2022 vs 2023
PRODUCTS








Personal Loan / Public Sector Employee Loan 1,313,860,786.84 19,365,000.00 1,333,225,786.84 33,476,350.00 1,299,749,436.84 2,993,590,253.33 -57% 1,455,578,041.88 -8%
Consumer Leases 951,141.97
951,141.97
951,141.97
63,255,454.19
-98%
6,227,913.15 -85%
Asset Cash Loan

-
-
0%
SPBS -
-
-
0%
Sub-Total 1,314,811,928.81 19,365,000.00 1,334,176,928.81 33,476,350.00 1,300,700,578.81 3,056,845,707.52 -57.45% 1,461,805,955.03 -9%
Corporate Leases

-
- 8,750,276.11 -100%
0%
Operating Leases 55,000,000.00
55,000,000.00
55,000,000.00 638,677,551.57 -91% 125,531,250.00 -56%
Business Support Loan/ACL-Corporate 23,582,800.00
23,582,800.00
23,582,800.00 10,303,869.08 129% 18,000,000.00 31%
Sub-Total 78,582,800.00 - 78,582,800.00 - 78,582,800.00 657,731,696.75 -88.05% 143,531,250.00 -45%










B2C - Products 1,314,811,928.81 19,365,000.00 1,334,176,928.81 33,476,350.00 1,300,700,578.81 3,056,845,707.52 -57% 1,461,805,955.03 -9%
B2B - Products 78,582,800.00 - 78,582,800.00 - 78,582,800.00 657,731,696.75 -88% 143,531,250.00 -45%
TOTAL FOR LAGOS 1,393,394,728.81 19,365,000.00 1,412,759,728.81 33,476,350.00 1,379,283,378.81 3,714,577,404.27 -62.87% 1,605,337,205.03 -12%










Cash Backed loan / Credit Card 12,250,000.00
12,250,000.00
12,250,000.00 87,626,832.66 -86% 123,346,044.97 -90%










Total Risk Assets & Cash-Backed Loan 1,405,644,728.81 19,365,000.00 1,425,009,728.81 33,476,350.00 1,391,533,378.81 3,802,204,236.93 -63.40% 1,728,683,250.00 -18%










ROSABON FINANCIAL SERVICES LTD- RISK ASSET GENERATION REPORT


ABUJA BRANCH PERFORMANCE




WEEK 34
Ending


26-Aug-23

BAL B/F WEEK 34 ACTUAL PERFORMANCE ACTUAL NET PERFORMANCE CUMULATIVE 2023 BUDGET BUDGET VARIANCE
YEAR TO DATE
PERFORMANCE
YEAR TO DATE
% CHANGE BETWEEN 2022 & 2023


ACTUAL PERFOMANCE YEAR TO DATE PRE-LIQUIDATED LOANS YEAR TO DATE





2023 2023 2023 2023 2023 2023 2022 2023 vs 2022
PRODUCTS








Personal Loan / Public Sector Employee Loan 340,887,011.86
340,887,011.86 1,516,555.61 339,370,456.25 1,663,105,696.29 -80% 562,908,301.97 -39%
Consumer Leases

-
-
35,141,919.00
-100%
-
0%
Asset Cash Loan

-
- 0% 0%
SPBS

-
- 0% 0%
Sub-Total Abuja 340,887,011.86 - 340,887,011.86 1,516,555.61 339,370,456.25 1,698,247,615.29 -80% 562,908,301.97 -39%
Corporate Lease

-
- 4,861,264.50 -100%
0%
Operating Leases

-
- 354,820,861.98 -100%
0%
Business Support Loan/ACL-Corporate

-
- 5,724,371.71 -100%
0%
Sub-Total B 2 B Leases - - - - - 365,406,498.20 -100% - 0%





-



B2C - Products 340,887,011.86 - 340,887,011.86 1,516,555.61 339,370,456.25 1,698,247,615.29 -80% 562,908,301.97 -39%
B2B - Products - - - - - 365,406,498.20 -100% - 0%
TOTAL FOR ABUJA 340,887,011.86 - 340,887,011.86 1,516,555.61 339,370,456.25 2,063,654,113.49 -84% 562,908,301.97 -39%










Cash Backed loan / Credit Card

-
- 48,681,573.70 -100%
0%










Total Risk Assets & Cash-Backed Loan 340,887,011.86 - 340,887,011.86 1,516,555.61 339,370,456.25 2,112,335,687.19 -84% 562,908,301.97 -39%










ROSABON FINANCIAL SERVICES LTD- RISK ASSET GENERATION REPORT


PORT-HARCOURT BRANCH PERFORMANCE




WEEK 34
Ending


26-Aug-23

BAL B/F 2023 WEEK 34 PERFORMANCE YEAR TO DATE 2023 PRE-LIQUIDATED LOANS 2022 NET PERFORMANCE 2023 CUMULATIVE 2023 BUDGET BUDGET VARIANCE
YEAR TO DATE 2022
PERFORMANCE
YEAR TO DATE 2022
% CHANGE BETWEEN 2022 & 2023


ACTUAL PERFOMANCE YEAR TO DATE PRE-LIQUIDATED LOANS YEAR TO DATE





2023 2023 2023 2023 2023 2023 2022 2022 vs 2023
PRODUCTS








Personal Loan / Public Sector Employee Loan 390,539,261.06 1,519,337.02 392,058,598.08 11,984,291.39 380,074,306.69 1,995,726,835.56 -81% 638,210,800.00 -39%
Consumer Leases

-
-
42,170,302.79
-100%
0%
Asset Cash Loan

-
- 0%
0%
SPBS 7,150,000.00
7,150,000.00
7,150,000.00 0%
0%
Sub-Total Port Harcourt 397,689,261.06 1,519,337.02 399,208,598.08 11,984,291.39 387,224,306.69 2,037,897,138.35 -81.00% 638,210,800.00 -37%
Corporate Leases

-
- 5,833,517.40 -100%
0%
Operating Leases 336,000,250.00
336,000,250.00
336,000,250.00 425,785,034.38 -21%
0%
Business Support Loan/ACL-Corporate

-
- 6,869,246.05 -100%
0%
Sub-Total B 2 B Leases 336,000,250.00 0 336,000,250.00 0 336,000,250.00 438,487,797.82 -23.37% 0 0%







-
0%
B2C - Products 397,689,261.06 1,519,337.02 399,208,598.08 11,984,291.39 387,224,306.69 2,037,897,138.35 -81% 638,210,800.00 -37%
B2B - Products 336,000,250.00 - 336,000,250.00 - 336,000,250.00 438,487,797.82 -23% - 0%
TOTAL FOR PORT HARCOURT 733,689,511.06 1,519,337.02 735,208,848.08 11,984,291.39 723,224,556.69 2,476,384,936.17 -70.80% 638,210,800.00 15%







0%
0%
Cash Backed loan / Credit Card 550,000.00
550,000.00
550,000.00 58,417,888.44 -99% 0 0%







0%
0%
Total Risk Assets & Cash-Backed Loan 734,239,511.06 1,519,337.02 735,758,848.08 11,984,291.39 723,774,556.69 2,534,802,824.61 -71.45% 638,210,800.00 15%




















ROSABON FINANCIAL SERVICES LTD- RISK ASSET GENERATION REPORT


ANAMBRA BRANCH PERFORMANCE




WEEK WEEK 34
Ending


PERFORMANCE
YEAR TO DATE 2022


BAL B/F 2023 ACTUAL PERFOMANCE PERFORMANCE YEAR TO DATE 2023 PRE-LIQUIDATED LOANS 2022 NET PERFORMANCE 2023 CUMULATIVE 2022 BUDGET BUDGET VARIANCE
YEAR TO DATE 2022
PERFORMANCE
YEAR TO DATE 2022
% CHANGE BETWEEN 2022 & 2023


ACTUAL PERFOMANCE YEAR TO DATE PRE-LIQUIDATED LOANS YEAR TO DATE





2023 2023 2023 2023 2023 2023 2022 2022 vs 2023
PRODUCTS








Personal Loan / Public Sector Employee Loan 26,859,000.00
26,859,000.00
26,859,000.00
0%
0%
Consumer Leases

-
-

 
0%
0%
Asset Cash Loan

-
- 0%
0%
SPBS

-
- 0%
0%
Sub-Total Port Harcourt 26,859,000.00 0 26,859,000.00 0 26,859,000.00 0 0.00% 0 0%
Corporate Leases

-
-
0%
0%
Operating Leases

-
-
0%
0%
Business Support Loan/ACL-Corporate

-
-
0%
0%
Sub-Total B 2 B Leases 0 0 0 0 0 0 0.00% 0 0%







-
0%
B2C - Products 26,859,000.00 - 26,859,000.00 - 26,859,000.00 - 0% - 0%
B2B - Products - - - - - - 0% - 0%
TOTAL FOR ANAMBRA 26,859,000.00 0 26,859,000.00 0 26,859,000.00 0 0.00% 0 0%







0%
0%
Cash Backed loan / Credit Card





0%
0%







0%
0%
Total Risk Assets & Cash-Backed Loan 26,859,000.00 0 26,859,000.00 0 26,859,000.00 0 0.00% 0 0%




















ROSABON FINANCIAL SERVICES LTD- RISK ASSET GENERATION REPORT


OYO BRANCH PERFORMANCE




WEEK ACTUAL PERFOMANCE
Ending


PERFORMANCE
YEAR TO DATE 2022


BAL B/F 2023 ACTUAL PERFOMANCE PERFORMANCE YEAR TO DATE 2023 PRE-LIQUIDATED LOANS 2022 NET PERFORMANCE 2023 CUMULATIVE 2022 BUDGET BUDGET VARIANCE
YEAR TO DATE 2022
PERFORMANCE
YEAR TO DATE 2022
% CHANGE BETWEEN 2022 & 2023


ACTUAL PERFOMANCE YEAR TO DATE PRE-LIQUIDATED LOANS YEAR TO DATE





2023 2023 2023 2023 2023 2023 2022 2022 vs 2023
PRODUCTS








Personal Loan / Public Sector Employee Loan 29,180,000.00
29,180,000.00
29,180,000.00
0%
0%
Consumer Leases



-

 
0%
0%
Asset Cash Loan



- 0%
0%
SPBS



- 0%
0%
Sub-Total Port Harcourt 29,180,000.00 0 29,180,000.00 0 29,180,000.00 0 0.00% 0 0%
Corporate Leases



-
0%
0%
Operating Leases



-
0%
0%
Business Support Loan/ACL-Corporate



-
0%
0%
Sub-Total B 2 B Leases 0 0 0 0 0 0 0.00% 0 0%







-
0%
B2C - Products 29,180,000.00 - 29,180,000.00 - 29,180,000.00 - 0% - 0%
B2B - Products - - - - - - 0% - 0%
TOTAL FOR OYO 29,180,000.00 0 29,180,000.00 0 29,180,000.00 0 0.00% 0 0%







0%
0%
Cash Backed loan / Credit Card





0% 0 0%







0%
0%
Total Risk Assets & Cash-Backed Loan 29,180,000.00 0 29,180,000.00 0 29,180,000.00 0 0.00% 0 0%




















ROSABON FINANCIAL SERVICES LTD- RISK ASSET GENERATION REPORT


ONDO BRANCH PERFORMANCE




WEEK ACTUAL PERFOMANCE
Ending


PERFORMANCE
YEAR TO DATE 2022


BAL B/F 2023 ACTUAL PERFOMANCE PERFORMANCE YEAR TO DATE 2023 PRE-LIQUIDATED LOANS 2022 NET PERFORMANCE 2023 CUMULATIVE 2022 BUDGET BUDGET VARIANCE
YEAR TO DATE 2022
PERFORMANCE
YEAR TO DATE 2022
% CHANGE BETWEEN 2022 & 2023


ACTUAL PERFOMANCE YEAR TO DATE PRE-LIQUIDATED LOANS YEAR TO DATE





2023 2023 2023 2023 2023 2023 2022 2022 vs 2023
PRODUCTS








Personal Loan / Public Sector Employee Loan 7,820,000.00
7,820,000.00
7,820,000.00
0%
0%
Consumer Leases



-

 
0%
0%
Asset Cash Loan



- 0%
0%
SPBS



- 0%
0%
Sub-Total Port Harcourt 7,820,000.00 0 7,820,000.00 0 7,820,000.00 0 0.00% 0 0%
Corporate Leases



-
0%
0%
Operating Leases



-
0%
0%
Business Support Loan/ACL-Corporate



-
0%
0%
Sub-Total B 2 B Leases 0 0 0 0 0 0 0.00% 0 0%







-
0%
B2C - Products 7,820,000.00 - 7,820,000.00 - 7,820,000.00 - 0% - 0%
B2B - Products - - - - - - 0% - 0%
TOTAL FOR ONDO 7,820,000.00 0 7,820,000.00 0 7,820,000.00 0 0.00% 0 0%







0%
0%
Cash Backed loan / Credit Card





0% 0 0%







0%
0%
Total Risk Assets & Cash-Backed Loan 7,820,000.00 0 7,820,000.00 0 7,820,000.00 0 0.00% 0 0%




















ROSABON FINANCIAL SERVICES LTD- RISK ASSET GENERATION REPORT


CONSOLIDATED BRANCH PERFORMANCE



CONSOLIDATED BAL B/F 2023 WEEK 34 PERFORMANCE YEAR TO DATE 2023 PRE-LIQUIDATED LOANS 2023 NET PERFORMANCE 2023 CUMULATIVE 2023 BUDGET BUDGET VARIANCE
YEAR TO DATE 2022
PERFORMANCE
YEAR TO DATE 2022
% CHANGE BETWEEN 2023 & 2022
Personal Loan 2,109,146,059.76 20,884,337.02 2,130,030,396.78 46,977,197.00 2,083,053,199.78 6,652,422,785.18 -69% 2,656,697,143.85 -20%
Cash Backed loan / Credit Card 12,800,000.00 - 12,800,000.00 - 12,800,000.00 194,726,294.80 -93% 123,346,044.97 -90%
Consumer Leases 951,141.97 - 951,141.97 - 951,141.97
140,567,675.98
-99% 6,227,913.15 -85%
Asset Cash Loan - - - - - 0% - 0%
SPBS 7,150,000.00 - 7,150,000.00 - 7,150,000.00 0% - 0%
Business Support Loan/ACL-Corporate 23,582,800.00 - 23,582,800.00 - 23,582,800.00 22,897,486.84 3% 18,000,000.00 31%
Corporate Leases - - - - - 19,445,058.01 -100% - 0%
Operating Leases 391,000,250.00 - 391,000,250.00 - 391,000,250.00 1,419,283,447.93 -72% 125,531,250.00 211%










Total Risk Assets & Cash-Backed Loan 2,544,630,251.73 20,884,337.02 2,565,514,588.75 46,977,197.00 2,518,537,391.75 8,449,342,748.73 -70.19% 2,929,802,351.97 -12.43%

TREASURY MANAGEMENT REPORT

ROSABON FINANCIAL SERVICES LIABILITY GENERATION REPORT








WEEK 34 Ending 26-Aug-23














LAGOS BAL B/F INFLOW OUTFLOW NET FLOW CUM BUDGET
YEAR TO DATE
PERFORMANCE
YEAR TO DATE
PERFORMANCE
YEAR TO DATE
BUDGET VARIANCE
YEAR TO DATE
% CHANGE BETWEEN 2023 & 2022 (ACTUAL)












2023 2023 2023 2023 2023 2022 2022
TENOR FUND -876,209,903.11 18,420,000.00 61,415,973.74 -42,995,973.74 565,384,139.78 -919,205,876.85 217,415,467.74 -1,484,590,016.63 -523%
R-WIN -12,268,941.50 8,450,000.00 528,135.33 7,921,864.67 12,426,025.05 -4,347,076.83 -6,195,496.99 -16,773,101.88 -30%
REAP PRODUCT 4,522,077.96 208,000.00 1,713,181.71 -1,505,181.71 43,491,087.68 3,016,896.25 -3,217,324.64 -40,474,191.43 -194%
RBIP







-
TOTAL -883,956,766.65 27,078,000.00 63,657,290.78 -36,579,290.78 621,301,252.50 -920,536,057.43 208,002,646.11 -1,541,837,309.93 -543%










ABUJA








TENOR FUND -25,419,377.69

- 251,281,839.90 -25,419,377.69 37,430,597.61 -276,701,217.59 -168%
R-WIN -

- 5,522,677.80 - -77,705.31 -5,522,677.80 -1
REAP PRODUCT -660,108.27

- 19,329,372.30 -660,108.27 607,633.13 -19,989,480.57 -209%
TOTAL -26,079,485.96 - - - 276,133,890.00 -26,079,485.96 37,960,525.43 -302,213,375.96 -169%










WARRI








TENOR FUND
- - -
-
- 0%
R-WIN
- - -
- - - 0%
REAP PRODUCT
- - -
- - - 0%
TOTAL
- - - - - - - 0%










TOTAL -910,036,252.61 27,078,000.00 63,657,290.78 -36,579,290.78 897,435,142.50 -946,615,543.39 245,963,171.54 - -485%










PORT-HARCOURT











WEEK 34





TENOR FUND 438,573,057.18 14,400,000.00 5,532,296.97 8,867,703.03 439,743,219.83 447,440,760.21 119,743,082.55 7,697,540.39 274%
R-WIN 775,000.00

- 9,664,686.58 775,000.00 49,814.68 -8,889,686.58 1456%
REAP PRODUCT 200,547.77 135,000.00 40,000.00 95,000.00 33,826,401.10 295,547.77 1,652,420.61 -33,530,853.33 -82%











439,548,604.95 14,535,000.00 5,572,296.97 8,962,703.03 483,234,307.50 448,511,307.98 121,445,317.84 -34,722,999.52 269%




















CONSOLIDATED BAL B/F INFLOW OUTFLOW NET FLOW CUM BUDGET
YEAR TO DATE
PERFORMANCE
YEAR TO DATE
PERFORMANCE
YEAR TO DATE
BUDGET VARIANCE
YEAR TO DATE
% CHANGE BETWEEN 2023 & 2022 (ACTUAL)
TENOR FUND -463,056,223.62 32,820,000.00 66,948,270.71 -34,128,270.71 1,256,409,199.50 -497,184,494.33 374,589,147.90 -1,753,593,693.83 -233%
R-WIN -11,493,941.50 8,450,000.00 528,135.33 7,921,864.67 27,613,389.43 -3,572,076.83 -6,223,387.62 -31,185,466.26 -43%
REAP PRODUCT 4,062,517.46 343,000.00 1,753,181.71 -1,410,181.71 96,646,861.08 2,652,335.75 -957,270.90 -93,994,525.33 -377%
RBIP -


- -

0%

-470,487,647.66 41,613,000.00 69,229,587.75 -27,616,587.75 1,380,669,450.00 -498,104,235.41 367,408,489.38 -1,878,773,685.41 -236%

MEETING ADJOURNMENT
Sophia Dagi seconded by Linda Ottah-Ijekeye adjourned the meeting

Faith Ozegbe said the closing prayer