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Week 39 09-25-2023

MANAGEMENT MEETING
Duration: 8:30am - 10:35am
Venue: Virtual Via Google Meet

Presided by: Faith Ozegbe

ATTENDEES

ABDULLAHI NAJIMUDEEN       -  Head, Internal Operations
ADETAYO OLUKOGA                 -  Asset Creation (Public Sector)

BLESSING YAHAYA                    -  Ag head, Treasury
CHIMA ANNONYE                    - Head, Business Operations
EDNA EJIMAKOR                       - Branch Head, Port Harcourt
EMMANUEL ONAKOYA             - Head, CRM 
EZINNE UMOZURIKE                 - Head, Legal
FAITH OZEGBE                           - Acting Secretary
GODFREY EGBUOKPORO          - Ag. Head, Communications
ISMAIL BALOGUN                      - Account
ITIEKHAO IKEMINOGENA          - General Manager
LINDA OTTAH-IJEKEYE               - Lead, Brokers Admin
OLUSEGUN AKEJU                      - Portfolio Risk Analyst
OLUWADAMILARE OLAYINKA    - Lead, Transformation
OLUWAFISAYO OMOPARIOLA    - Sales Operations & Strategy
OLUWASEGUN BOLAWOLE        -  Head, Strategic Partnership
OLUWOLE EWEJOBI                    - Head, Information Technology
OMOWALE BELLO                       - Cooperate Lease
PETER OJUKWU                           -
SOPHIA DAGI                              -  Head, Client Experience Management & Telesales
STANLEY MAFUVWE                   - Head, Asset Remedial Management
USIWOMA IGBI                           - Head, Wealth Management

OPENING PRAYER
Faith Ozegbe said the opening prayer 

ADOPTION OF MINUTES
Sophia Dagi seconded by Faith Ozegbe adopted the minutes of the last meeting.

ORDER OF PRESENTATION
Client Experience Management, Sales Operations, Strategic Partnership, Co-operate Lease, Treasury, Credit Risk Management, Business Operations

ACTIVITY REPORT (18th  – 22nd September, 2023)

Accounts Team Report
For the week in review, Risk asset/Cash-backed loan performance shows Lagos - 8.9M, Abuja - 6.4M and Port Harcourt - 830K. Liability generation Performance Inflow: Lagos - 43.5M, Port Harcourt - 1.1M, Outflow: Lagos - 355.1M, Port Harcourt - 4.4M, Abuja - 175K

Client Experience Management Team Report
For the period in review 650, conversations were recorded. 46.85% from Lagos, 27.08% from Abuja, and 25.08% from Port Harcourt. The conversation breakdown includes Requests - 20.31%, General inquiries - 19.85%, Loans - 54.0%, and Complaints - 5.85% while the complaints breakdown includes Wrong debit - 50.0%, CRC Issues - 34.21%, Disbursement - 10.53%., Consumer Petition - 5.26%. All complaints received will be taken up with concerned stakeholders.

Sales Operations and Strategy Team Report
RISK ASSET
Overall Sales – 17.26M
Group Loan Paramilitary performed the highest
Team Performance: Telesales: 21.9%, Sales: 78.1%
Product Type Performance: Personal Loan - 17.26M (100%)
Unit Location Performance: Lagos- 8.9M, Abuja - 6.4M, Port Harcourt – 1.4M, Kano - 0.4M, Anambra - 0.1M

Tele-sales Team Report
The total amount consummated by the team for the week in review is 3.7M (7% of the week’s target) at 7 counts with core tele sales and tele sales-cold call team consummating 3.7M (34% of the week’s target) at 7 counts and 0M (0% of the week’s target) at 0 counts respectively.

Asset Creation Team Report
For the period in review, Transactions disbursed are 13.4M. Others are at various transaction stages.

Strategic Partnership Team Report
For the period in review, the total sales achieved is 8.2M (72% 0f the budget). The report also captures the activities, visits, and pending partnerships in the public and private sectors.

Brokers Admin Team Report
The week in review shows liability generation is 28.65% (5.5M) of the budgetRisk Asset Transaction Disbursed for the week Nil, Fresh Fund (RTN) for the Week 1.2M, Reap Fund for the week 510K, Rollover for the week 4.2K, Liquidation for the week 175K The report also captured Pending RTN transactions.

Cooperate Lease Team Report
captures transactions in the pipeline (operating lease).

Wealth Management Team Report
For the week in review Executive summary shows the Liquidity Requirement status as ZERO. Week 38 experienced a net negative change in cash flow from 4M negative in week 37 to 55M negative. Treasury reported a negative 55M total NetFlow, with 73M inflows and 128M outflows. Risk asset receivables of 34M were received from loans

Credit Risk Management Report
The report shows in the recovery space, PDO recovery:  6.3M at 59 counts (16% of the target). Extended interest recovery as 1.5M at 24 counts (37% of the target), Provisioned Accounts recovery as 2.5M at 29 counts (83% of the target).

Business Operations Team Report
Captures ongoing and completed projects.

RISK ASSET GENERATION REPORT

ROSABON FINANCIAL SERVICES LTD- RISK ASSET GENERATION REPORT


LAGOS BRANCH PERFORMANCE




WEEK 38
Ending


23-Sep-23

BAL B/F WEEK 38 ACTUAL PERFORMANCE ACTUAL NET PERFORMANCE CUMULATIVE 2023 BUDGET BUDGET VARIANCE
YEAR TO DATE
PERFORMANCE
YEAR TO DATE
% CHANGE BETWEEN 2022 & 2023


ACTUAL PERFOMANCE YEAR TO DATE PRE-LIQUIDATED LOANS YEAR TO DATE





2023 2023 2023 2023 2023 2023 2022 2022 vs 2023
PRODUCTS








Personal Loan / Public Sector Employee Loan 1,356,255,786.84 8,915,500.00 1,365,171,286.84 109,470,227.89 1,255,701,058.95 3,345,777,341.96 -62% 1,703,935,114.88 -20%
Consumer Leases 4,533,941.97
4,533,941.97
4,533,941.97 70,697,272.33 -94% 6,397,743.15 -29%
Asset Cash Loan

-
-
0%
SPBS -
-
-
0%
Sub-Total 1,360,789,728.81 8,915,500.00 1,369,705,228.81 109,470,227.89 1,260,235,000.92 3,416,474,614.29 -63.11% 1,710,332,858.03 -20%
Corporate Leases

-
- 9,779,720.35 -100%
0%
Operating Leases 55,000,000.00
55,000,000.00
55,000,000.00 713,816,087.05 -92% 157,231,250.00 -65%
Business Support Loan/ACL-Corporate 20,000,000.00
20,000,000.00
20,000,000.00 11,516,088.97 74% 18,000,000.00 11%
Sub-Total 75,000,000.00 - 75,000,000.00 - 75,000,000.00 735,111,896.37 -89.80% 175,231,250.00 -57%










B2C - Products 1,360,789,728.81 8,915,500.00 1,369,705,228.81 109,470,227.89 1,260,235,000.92 3,416,474,614.29 -63% 1,710,332,858.03 -20%
B2B - Products 75,000,000.00 - 75,000,000.00 - 75,000,000.00 735,111,896.37 -90% 175,231,250.00 -57%
TOTAL FOR LAGOS 1,435,789,728.81 8,915,500.00 1,444,705,228.81 109,470,227.89 1,335,235,000.92 4,151,586,510.65 -67.84% 1,885,564,108.03 -23%










Cash Backed loan / Credit Card 15,850,000.00
15,850,000.00
15,850,000.00 97,935,871.80 -84% 123,946,044.97 -87%










Total Risk Assets & Cash-Backed Loan 1,451,639,728.81 8,915,500.00 1,460,555,228.81 109,470,227.89 1,351,085,000.92 4,249,522,382.45 -68.21% 2,009,510,153.00 -27%










ROSABON FINANCIAL SERVICES LTD- RISK ASSET GENERATION REPORT


ABUJA BRANCH PERFORMANCE




WEEK 38
Ending


23-Sep-23

BAL B/F WEEK 38 ACTUAL PERFORMANCE ACTUAL NET PERFORMANCE CUMULATIVE 2023 BUDGET BUDGET VARIANCE
YEAR TO DATE
PERFORMANCE
YEAR TO DATE
% CHANGE BETWEEN 2022 & 2023


ACTUAL PERFOMANCE YEAR TO DATE PRE-LIQUIDATED LOANS YEAR TO DATE





2023 2023 2023 2023 2023 2023 2022 2023 vs 2022
PRODUCTS








Personal Loan / Public Sector Employee Loan 346,094,011.86 6,407,999.00 352,502,010.86 13,479,390.33 339,022,620.53 1,858,765,189.97 -82% 660,495,301.97 -47%
Consumer Leases

-
- 39,276,262.41 -100% - 0%
Asset Cash Loan

-
- 0% 0%
SPBS

-
- 0% 0%
Sub-Total Abuja 346,094,011.86 6,407,999.00 352,502,010.86 13,479,390.33 339,022,620.53 1,898,041,452.38 -82% 660,495,301.97 -47%
Corporate Lease

-
- 5,433,177.97 -100%
0%
Operating Leases

-
- 396,564,492.80 -100%
0%
Business Support Loan/ACL-Corporate

-
- 6,397,827.21 -100%
0%
Sub-Total B 2 B Leases - - - - - 408,395,497.98 -100% - 0%





-



B2C - Products 346,094,011.86 6,407,999.00 352,502,010.86 13,479,390.33 339,022,620.53 1,898,041,452.38 -82% 660,495,301.97 -47%
B2B - Products - - - - - 408,395,497.98 -100% - 0%
TOTAL FOR ABUJA 346,094,011.86 6,407,999.00 352,502,010.86 13,479,390.33 339,022,620.53 2,306,436,950.37 -85% 660,495,301.97 -47%










Cash Backed loan / Credit Card

-
- 54,408,817.66 -100%
0%










Total Risk Assets & Cash-Backed Loan 346,094,011.86 6,407,999.00 352,502,010.86 13,479,390.33 339,022,620.53 2,360,845,768.03 -86% 660,495,301.97 -47%










ROSABON FINANCIAL SERVICES LTD- RISK ASSET GENERATION REPORT


PORT-HARCOURT BRANCH PERFORMANCE




WEEK 38
Ending


23-Sep-23

BAL B/F 2023 WEEK 38 PERFORMANCE YEAR TO DATE 2023 PRE-LIQUIDATED LOANS 2022 NET PERFORMANCE 2023 CUMULATIVE 2023 BUDGET BUDGET VARIANCE
YEAR TO DATE 2022
PERFORMANCE
YEAR TO DATE 2022
% CHANGE BETWEEN 2022 & 2023


ACTUAL PERFOMANCE YEAR TO DATE PRE-LIQUIDATED LOANS YEAR TO DATE





2023 2023 2023 2023 2023 2023 2022 2022 vs 2023
PRODUCTS








Personal Loan / Public Sector Employee Loan 397,214,596.08 1,415,000.00 398,629,596.08 32,087,785.29 366,541,810.79 2,230,518,227.98 -84% 725,876,800.00 -45%
Consumer Leases

-
- 47,131,514.88 -100%
0%
Asset Cash Loan

-
- 0%
0%
SPBS 7,150,000.00
7,150,000.00
7,150,000.00 0%
0%
Sub-Total Port Harcourt 404,364,596.08 1,415,000.00 405,779,596.08 32,087,785.29 373,691,810.79 2,277,649,742.86 -83.59% 725,876,800.00 -44%
Corporate Leases

-
- 6,519,813.56 -100%
0%
Operating Leases 336,000,250.00
336,000,250.00
336,000,250.00 475,877,391.36 -29%
0%
Business Support Loan/ACL-Corporate 15,400,000.00
15,400,000.00
15,400,000.00 7,677,392.64 101%
0%
Sub-Total B 2 B Leases 351,400,250.00 0 351,400,250.00 0 351,400,250.00 490,074,597.57 -28.30% 0 0%







-
0%
B2C - Products 404,364,596.08 1,415,000.00 405,779,596.08 32,087,785.29 373,691,810.79 2,277,649,742.86 -84% 725,876,800.00 -44%
B2B - Products 351,400,250.00 - 351,400,250.00 - 351,400,250.00 490,074,597.57 -28% - 0%
TOTAL FOR PORT HARCOURT 755,764,846.08 1,415,000.00 757,179,846.08 32,087,785.29 725,092,060.79 2,767,724,340.43 -73.80% 725,876,800.00 4%







0%
0%
Cash Backed loan / Credit Card 550,000.00
550,000.00
550,000.00 65,290,581.20 -99% 0 0%







0%
0%
Total Risk Assets & Cash-Backed Loan 756,314,846.08 1,415,000.00 757,729,846.08 32,087,785.29 725,642,060.79 2,833,014,921.62 -74.39% 725,876,800.00 4%




















ROSABON FINANCIAL SERVICES LTD- RISK ASSET GENERATION REPORT


ANAMBRA BRANCH PERFORMANCE




WEEK WEEK 38
Ending


PERFORMANCE
YEAR TO DATE 2022


BAL B/F 2023 ACTUAL PERFOMANCE PERFORMANCE YEAR TO DATE 2023 PRE-LIQUIDATED LOANS 2022 NET PERFORMANCE 2023 CUMULATIVE 2022 BUDGET BUDGET VARIANCE
YEAR TO DATE 2022
PERFORMANCE
YEAR TO DATE 2022
% CHANGE BETWEEN 2022 & 2023


ACTUAL PERFOMANCE YEAR TO DATE PRE-LIQUIDATED LOANS YEAR TO DATE





2023 2023 2023 2023 2023 2023 2022 2022 vs 2023
PRODUCTS








Personal Loan / Public Sector Employee Loan 29,414,000.00 100,000.00 29,514,000.00
29,514,000.00
0%
0%
Consumer Leases

-
-
0%
0%
Asset Cash Loan

-
- 0%
0%
SPBS

-
- 0%
0%
Sub-Total Port Harcourt 29,414,000.00 100,000.00 29,514,000.00 0 29,514,000.00 0 0.00% 0 0%
Corporate Leases

-
-
0%
0%
Operating Leases

-
-
0%
0%
Business Support Loan/ACL-Corporate

-
-
0%
0%
Sub-Total B 2 B Leases 0 0 0 0 0 0 0.00% 0 0%







-
0%
B2C - Products 29,414,000.00 100,000.00 29,514,000.00 - 29,514,000.00 - 0% - 0%
B2B - Products - - - - - - 0% - 0%
TOTAL FOR ANAMBRA 29,414,000.00 100,000.00 29,514,000.00 0 29,514,000.00 0 0.00% 0 0%







0%
0%
Cash Backed loan / Credit Card





0%
0%







0%
0%
Total Risk Assets & Cash-Backed Loan 29,414,000.00 100,000.00 29,514,000.00 0 29,514,000.00 0 0.00% 0 0%




















ROSABON FINANCIAL SERVICES LTD- RISK ASSET GENERATION REPORT


OYO BRANCH PERFORMANCE




WEEK ACTUAL PERFOMANCE
Ending


PERFORMANCE
YEAR TO DATE 2022


BAL B/F 2023 ACTUAL PERFOMANCE PERFORMANCE YEAR TO DATE 2023 PRE-LIQUIDATED LOANS 2022 NET PERFORMANCE 2023 CUMULATIVE 2022 BUDGET BUDGET VARIANCE
YEAR TO DATE 2022
PERFORMANCE
YEAR TO DATE 2022
% CHANGE BETWEEN 2022 & 2023


ACTUAL PERFOMANCE YEAR TO DATE PRE-LIQUIDATED LOANS YEAR TO DATE





2023 2023 2023 2023 2023 2023 2022 2022 vs 2023
PRODUCTS








Personal Loan / Public Sector Employee Loan 29,280,000.00
29,280,000.00
29,280,000.00
0%
0%
Consumer Leases



-
0%
0%
Asset Cash Loan



- 0%
0%
SPBS



- 0%
0%
Sub-Total Port Harcourt 29,280,000.00 0 29,280,000.00 0 29,280,000.00 0 0.00% 0 0%
Corporate Leases



-
0%
0%
Operating Leases



-
0%
0%
Business Support Loan/ACL-Corporate



-
0%
0%
Sub-Total B 2 B Leases 0 0 0 0 0 0 0.00% 0 0%







-
0%
B2C - Products 29,280,000.00 - 29,280,000.00 - 29,280,000.00 - 0% - 0%
B2B - Products - - - - - - 0% - 0%
TOTAL FOR OYO 29,280,000.00 0 29,280,000.00 0 29,280,000.00 0 0.00% 0 0%







0%
0%
Cash Backed loan / Credit Card





0% 0 0%







0%
0%
Total Risk Assets & Cash-Backed Loan 29,280,000.00 0 29,280,000.00 0 29,280,000.00 0 0.00% 0 0%




















ROSABON FINANCIAL SERVICES LTD- RISK ASSET GENERATION REPORT


ONDO BRANCH PERFORMANCE




WEEK ACTUAL PERFOMANCE
Ending


PERFORMANCE
YEAR TO DATE 2022


BAL B/F 2023 ACTUAL PERFOMANCE PERFORMANCE YEAR TO DATE 2023 PRE-LIQUIDATED LOANS 2022 NET PERFORMANCE 2023 CUMULATIVE 2022 BUDGET BUDGET VARIANCE
YEAR TO DATE 2022
PERFORMANCE
YEAR TO DATE 2022
% CHANGE BETWEEN 2022 & 2023


ACTUAL PERFOMANCE YEAR TO DATE PRE-LIQUIDATED LOANS YEAR TO DATE





2023 2023 2023 2023 2023 2023 2022 2022 vs 2023
PRODUCTS








Personal Loan / Public Sector Employee Loan 7,820,000.00
7,820,000.00
7,820,000.00
0%
0%
Consumer Leases



-
0%
0%
Asset Cash Loan



- 0%
0%
SPBS



- 0%
0%
Sub-Total Port Harcourt 7,820,000.00 0 7,820,000.00 0 7,820,000.00 0 0.00% 0 0%
Corporate Leases



-
0%
0%
Operating Leases



-
0%
0%
Business Support Loan/ACL-Corporate



-
0%
0%
Sub-Total B 2 B Leases 0 0 0 0 0 0 0.00% 0 0%







-
0%
B2C - Products 7,820,000.00 - 7,820,000.00 - 7,820,000.00 - 0% - 0%
B2B - Products - - - - - - 0% - 0%
TOTAL FOR ONDO 7,820,000.00 0 7,820,000.00 0 7,820,000.00 0 0.00% 0 0%







0%
0%
Cash Backed loan / Credit Card





0% 0 0%







0%
0%
Total Risk Assets & Cash-Backed Loan 7,820,000.00 0 7,820,000.00 0 7,820,000.00 0 0.00% 0 0%




















ROSABON FINANCIAL SERVICES LTD- RISK ASSET GENERATION REPORT


KANO BRANCH PERFORMANCE




WEEK ACTUAL PERFOMANCE
Ending


PERFORMANCE
YEAR TO DATE 2022


BAL B/F 2023 ACTUAL PERFOMANCE PERFORMANCE YEAR TO DATE 2023 PRE-LIQUIDATED LOANS 2022 NET PERFORMANCE 2023 CUMULATIVE 2022 BUDGET BUDGET VARIANCE
YEAR TO DATE 2022
PERFORMANCE
YEAR TO DATE 2022
% CHANGE BETWEEN 2022 & 2023


ACTUAL PERFOMANCE YEAR TO DATE PRE-LIQUIDATED LOANS YEAR TO DATE





2023 2023 2023 2023 2023 2023 2022 2022 vs 2023
PRODUCTS








Personal Loan / Public Sector Employee Loan 1,620,000.00 420,000.00 2,040,000.00
2,040,000.00
0%
0%
Consumer Leases



-
0%
0%
Asset Cash Loan



- 0%
0%
SPBS



- 0%
0%
Sub-Total Port Harcourt 1,620,000.00 420,000.00 2,040,000.00 0 2,040,000.00 0 0.00% 0 0%
Corporate Leases



-
0%
0%
Operating Leases



-
0%
0%
Business Support Loan/ACL-Corporate



-
0%
0%
Sub-Total B 2 B Leases 0 0 0 0 0 0 0.00% 0 0%







-
0%
B2C - Products 1,620,000.00 420,000.00 2,040,000.00 - 2,040,000.00 - 0% - 0%
B2B - Products - - - - - - 0% - 0%
TOTAL FOR ONDO 1,620,000.00 420,000.00 2,040,000.00 0 2,040,000.00 0 0.00% 0 0%







0%
0%
Cash Backed loan / Credit Card





0% 0 0%







0%
0%
Total Risk Assets & Cash-Backed Loan 1,620,000.00 420,000.00 2,040,000.00 0 2,040,000.00 0 0.00% 0 0%

TREASURY MANAGEMENT REPORT

ROSABON FINANCIAL SERVICES LIABILITY GENERATION REPORT








WEEK 38 Ending 23-Sep-23














LAGOS BAL B/F INFLOW OUTFLOW NET FLOW CUM BUDGET
YEAR TO DATE
PERFORMANCE
YEAR TO DATE
PERFORMANCE
YEAR TO DATE
BUDGET VARIANCE
YEAR TO DATE
% CHANGE BETWEEN 2023 & 2022 (ACTUAL)












2023 2023 2023 2023 2023 2022 2022
TENOR FUND -891,114,500.24 42,300,000.00 353,881,801.09 -311,581,801.09 631,899,920.93 -1,202,696,301.33 244,420,491.94 -1,834,596,222.26 -592%
R-WIN -3,979,838.83 360,000.00 1,143,482.00 -783,482.00 13,887,910.35 -4,763,320.83 -2,005,517.94 -18,651,231.18 138%
REAP PRODUCT 5,827,358.17 920,000.00 80,000.00 840,000.00 48,607,686.23 6,667,358.17 -1,393,616.99 -41,940,328.06 -578%
RBIP







-
TOTAL -889,266,980.90 43,580,000.00 355,105,283.09 -311,525,283.09 694,395,517.50 -1,200,792,263.99 241,021,357.01 -1,895,187,781.49 -598%










ABUJA








TENOR FUND -25,019,377.69

- 280,844,409.30 -25,019,377.69 46,930,597.61 -305,863,786.99 -153%
R-WIN -

- 6,172,404.60 - -77,705.31 -6,172,404.60 -1
REAP PRODUCT -844,839.33
175,040.00 -175,040.00 21,603,416.10 -1,019,879.33 -51,705.19 -22,623,295.43 1872%
TOTAL -25,864,217.02 - 175,040.00 -175,040.00 308,620,230.00 -26,039,257.02 46,801,187.11 -334,659,487.02 -156%










WARRI








TENOR FUND
- - -
-
- 0%
R-WIN
- - -
- - - 0%
REAP PRODUCT
- - -
- - - 0%
TOTAL
- - - - - - - 0%










TOTAL -915,131,197.92 43,580,000.00 355,280,323.09 -311,700,323.09 1,003,015,747.50 -1,226,831,521.01 287,822,544.12 - -526%










PORT-HARCOURT











WEEK 38





TENOR FUND 440,507,000.17 800,000.00 4,464,012.42 -3,664,012.42 491,477,716.28 436,842,987.75 118,801,444.90 -54,634,728.52 268%
R-WIN 775,000.00

- 10,801,708.53 775,000.00 49,814.68 -10,026,708.53 1456%
REAP PRODUCT 545,771.11 350,000.00
350,000.00 37,805,977.70 895,771.11 1,636,536.44 -36,910,206.59 -45%











441,827,771.28 1,150,000.00 4,464,012.42 -3,314,012.42 540,085,402.50 438,513,758.86 120,487,796.02 -101,571,643.64 264%




















CONSOLIDATED BAL B/F INFLOW OUTFLOW NET FLOW CUM BUDGET
YEAR TO DATE
PERFORMANCE
YEAR TO DATE
PERFORMANCE
YEAR TO DATE
BUDGET VARIANCE
YEAR TO DATE
% CHANGE BETWEEN 2023 & 2022 (ACTUAL)
TENOR FUND -475,626,877.76 43,100,000.00 358,345,813.51 -315,245,813.51 1,404,222,046.50 -790,872,691.27 410,152,534.45 -2,195,094,737.77 -293%
R-WIN -3,204,838.83 360,000.00 1,143,482.00 -783,482.00 30,862,023.48 -3,988,320.83 -2,033,408.57 -34,850,344.31 96%
REAP PRODUCT 5,528,289.95 1,270,000.00 255,040.00 1,014,960.00 108,017,080.03 6,543,249.95 191,214.26 -101,473,830.08 3322%
RBIP -


- -

0%

-473,303,426.64 44,730,000.00 359,744,335.51 -315,014,335.51 1,543,101,150.00 -788,317,762.15 408,310,340.14 -2,331,418,912.15 -293%

MEETING ADJOURNMENT
Sophia Dagi seconded byGodfrey Egbuokporo adjourned the meeting

Emmanuel Onakoya said the closing prayer