Week 40 10-02-2024

GAME PLAN MEETING
Duration: 8:30am - 10:30am
Venue: Virtual Via Google Meet
Presided by: Faith Ozegbe

ATTENDEES

ABDULGANIYU ABU                - Implementation
ADEJUMOKE OLODUDE          - Customer Relationship Management
ANTHONY ORJI                       - Lead, Recovery & Control
EZEKIEL OWA                          - Research and Development
FAITH OZEGBE                         - Acting Secretary     
GODFREY EGBUOKPORO        - Lead, Marketing Communications
IBRAHIM UMAR                      - Information Technology
ITIEKHAO IKPEMINOGENA     - General Manager                     
OLAYINKA OLUKANNI              - Lead, Sales
OREOLUWA ADEBIYI                 - Client Experience Management
PAUL OKOFU                              - Sales
PAUL SOTANWA                        - Sales
REBECCA AGBEBIYI                    - Account
WASIU AJADI                            - Recovery and Control
VIVIAN ONAH                           - Client Experience Management       
                                                                                    

OPENING PRAYER
Oreoluwa Adebiyi said the opening prayer.

MINUTE ADOPTION
Anthony Orji seconded by Faith Ozegbe adopted the minute of the last meeting

ACTIVITY REPORT (23rd - 27th September 2024)

Client Experience Management Team Report
For the period in review, 1 inquiry was received, which is a 75% decrease as compared to the previous week.: 1 product was sold. The inquiries were received via  Existing Client (100%). The complaints  received were resolved

Telesales Team Report
6 clients were successfully contacted in the period under review, 4 client mentioned not being financially ready to renew, 2 clients were not responding to calls, emails, messages and text. From the inquiry sheet, 5 clients were contacted 2(40%) of the clients mentioned not being financially ready to purchase, 1(20%) of the clients were not responding to calls and mails, 2(40%) of the clients purchased.

Sales Team Activity Report
Shows the engagement summary for lead conversion, follow-up, qualification, and introduction for the week in review.

Customer Relationship Management Team Report
the report shows the activity for the period in review

Accounts Team Report

Implementation Team Report
42 installations and 22 health checks were done for the month in review. 71 devices were utilized.

 Recovery & Control Team Report
Shows progress and challenges of activities carried out for the period in review.

Information & Technology Team Report
The report captures the activities for the period in review

MEETING ADJOURNMENT

Wasiu Ajadi seconded by Faith Ozegbe adjourned the meeting.