Week 47 11-19-2024

GAME PLAN MEETING
Duration: 8:30am - 09:00am
Venue: Virtual Via Google Meet
Presided by: Faith Ozegbe

ATTENDEES

ABDULGANIYU ABU - Implementation
ADEJUMOKE OLODUDE    - Customer Relationship Management
ANTHONY ORJI - Lead, Recovery & Control
EZEKIEL OWA - Research and Development
FAITH OZEGBE - Acting Secretary
GODFREY EGBUOKPORO - Lead, Marketing Communications
IBRAHIM UMAR - Information Technology
ITIEKHAO IKPEMINOGENA - General Manager
OLAYINKA OLUKANNI - Lead, Sales
OREOLUWA ADEBIYI - Client Experience Management
PAUL OKOFU - Sales
PAUL SOTANWA - Sales
REBECCA AGBEBIYI - Account
WASIU AJADI     - Recovery and Control
VIVIAN ONAH - Client Experience Management

OPENING PRAYER
Faith Ozegbe said the opening prayer.

MINUTE ADOPTION
Oreoluwa Adebiyi seconded by Faith Ozegbe adopted the minute of the last meeting

ACTIVITY REPORT (11th - 15th November 2024)

Client Experience Management Team Report
For the period in review, 148 inquiries were received, which is a 71% increase as compared to the previous week.: 1 product was sold, 4 leads were passed to sales team, 3 leads were not responding to calls, 2 leads were not financially ready to renew, 2 leads were not reachable, 2 leads were not interested in purchasing The inquiries were received viafacebook posts 11 (79%) and google search 3(21%). The complaints received were resolved

Sales Team Activity Report
Shows the engagement summary for lead conversion, follow-up, qualification, and introduction for the week in review.

Brokers Team Report
Shows the engagement summary for the week in review.

Accounts Team Report

Research and Devlopment Team Report
Shows progress and challenges of activities carried out for the period in review.

MEETING ADJOURNMENT

Wasiu Ajadi seconded by Faith Ozegbe adjourned the meeting.