BUSINESS CONTINUITY PLAN
PRINTED VERSIONS OF THIS DOCUMENT ARE NOT CONTROLLED
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Policy Owner |
Business Operations |
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Document Owner |
Business Continuity Manager |
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Policy Custodian |
The Concept Group Business Operations and Human Resources Departments |
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Preview Review Date |
September 2024 |
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Next Review Date |
April 2026 |
DOCUMENT CONTROL AND INFORMATION
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Report Name |
The Concept Group Business Continuity Plan |
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Last Modified Date |
September 2024 |
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Author |
Obiageli Mbah |
VERSION HISTORY
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Document Version |
Revision Date |
Nature of Change |
Author |
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1.0 |
September 2024 |
Revised version of BCP |
Obiageli Mbah |
|
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CONFIDENTIALITY CLAUSE & DISCLAIMER
COPYRIGHT (C) 2024 BY THE CONCEPT GROUP
Copyright © The Concept Group. This content is confidential and exclusively owned by The Concept Group. No portion of this material may be duplicated, disseminated in any format, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, nor disclosed to third parties without the direct written consent of The Concept Group beforehand.
TABLE OF CONTENTS
1.0 INTRODUCTION............................................................................................................................................................................6
1.1 OBJECTIVE........................................................................................................................................................................................6
1.2 SCOPE................................................................................................................................................................................................6
1.3 ASSUMPTIONS...............................................................................................................................................................................6
1.4 BCP REVIEW AND UPDATE........................................................................................................................................................7
1.6 BCP EXERCISE AND TRAINING PROGRAM..........................................................................................................................7
1.7 INVOKING THE PLAN...................................................................................................................................................................8
2.0 DISASTER DEFINITION................................................................................................................................................................8
2.1 DISASTER DECLARATION...........................................................................................................................................................9
2.2 NOTIFICATION................................................................................................................................................................................9
3.0 BUSINESS CONTINUITY INCIDENTS & SCENARIOS........................................................................................................9
3.1 NOTIFICATION OF INCIDENT AFFECTING THE SITE......................................................................................................13
4.0 BUSINESS RECOVERY PHASE..................................................................................................................................................18
4.1 TRANSPORTATION OF STAFF FROM PRIMARY SITES TO RECOVERY SITE.............................................................19
4.2 RETURN TO PRIMARY SITE.......................................................................................................................................................19
4.3 CRITICAL SERVICES TO BE RECOVERED..............................................................................................................................19
5.0 BCP ROLES & RESPONSIBILITIES...........................................................................................................................................19
5.1 CRISIS MANAGEMENT TEAM (CMT)....................................................................................................................................19
5.2 INCIDENT RESPONSE TEAM (IRT)..........................................................................................................................................21
5.3 LOCAL RESPONSE TEAM (LRT)...............................................................................................................................................22
5.4 BUSINESS FUNCTION HEAD/MANAGER............................................................................................................................24
5.5 BUSINESS CONTINUITY MANAGER (BCM)........................................................................................................................24
5.6 IT TECHNICAL SUPPORT...........................................................................................................................................................25
6.0 COMMUNICATION PROCEDURES........................................................................................................................................25
6.1 INTERNAL COMMUNICATION...............................................................................................................................................26
6.2 EXTERNAL COMMUNICATION..............................................................................................................................................26
7.0 APPENDICES.................................................................................................................................................................................26