Week 07 02-13-2023

Client Experience Management Team Report
For the period in review 448, enquires were recorded. 46.43% from Lagos, 26.33% from Abuja, and 27.23% from Port Harcourt. The Channels of communication breakdown: Facebook @27.90%, WhatsApp @31.47%, Phone @21.21%, Walk-in @14.96%, Instagram @1.34%, Twitter @3.13%. All complaints received will be taken up with concerned stakeholders.