Week 16 04-16-2024
GAME PLAN MEETING
Duration: 8:30am - 09:30am
Venue: Virtual Via Google Meet
Presided by: Faith Ozegbe
ATTENDEES
ABDULGANIYU ABU - Implementation
ADEJUMOKE OLODUDE - Customer Relationship Management
ANTHONY ORJI - Lead,Lead, Recovery & Control
BOBBY AKPONOME - Research and Development
FAITH OZEGBE - Acting Secretary
GODFREY EGBUOKPORO - Head, Communication
KAYODE OGUNLEYE - Brokers
OLAYINKA OLUKANNI - Lead, Sales
OREOLUWA ADEBIYI - Client Experience Management
PAUL OKOFU - Sales
PAUL SOTONWA - Sales
REBECCA AGBEBIYI - Account
TIJANI YAYAH - Brokers
VIVIAN ONAH - Client Experience Management
WASIU AJADI - Recovery and ControlVIVIAN ONAH - Client Experience Management
WULFRAM AGBEGHA - Account
OPENING PRAYER
Olayinka Olukanni said the opening prayer.
MINUTES OF MEETING
Oreoluwa Adebiyi seconded by Faith Ozegbe adopted the minute of the last meeting
ACTIVITY REPORT (1st - 5th April 2024)
Communications Team Report
The report shows the activity for the period under review.
Client Experience Management Team Report
For the period in review, 414 inquiries were received, which is a 64%71% decreaseincrease as compared to the previous week.: no product was sold. 310 clients were not responding to emails/calls, 3 clients were not interested in purchasing and 1 client was not interestedfinancially inready purchasing.to purchase. The inquiries were received via Email campaign 1(25%7%), Google search 4(29%), Google Advert 1(25%7%), Facebook posts 2(50%). The complaint received was resolved
Sales Team Activity Report
Shows the engagement summary for lead conversion, follow-up, qualification, and introduction for the week in review.
Brokers Team Activity Report
Shows the engagement summary for lead conversion, follow-up, qualification, and introduction for the week in review.
Accounts Team Report
Communications Team Report
The report shows the activity for the period under review.
MEETING ADJOURNMENT
Anthony Orji seconded by Faith Ozegbe adjourned the meeting.