Week 17 04-23-2024

GAME PLAN MEETING
Duration: 8:30am - 09:30am
Venue: Virtual Via Google Meet
Presided by: Faith Ozegbe

ATTENDEES

ABDULGANIYU ABU - Implementation
ADEJUMOKE OLODUDE    - Customer Relationship Management
ANTHONY ORJI - Lead, Recovery & Control
BOBBY AKPONOME - Research and Development
FAITH OZEGBE - Acting Secretary
GODFREY EGBUOKPORO - Head, Communication
KAYODE OGUNLEYE - Brokers
OLAYINKA OLUKANNI - Lead, Sales
OREOLUWA ADEBIYI - Client Experience Management
PAUL OKOFU - Sales
PAUL SOTONWA - Sales
REBECCA AGBEBIYI - Account
TIJANI YAYAH    - Brokers
VIVIAN ONAH     - Client Experience Management
WASIU AJADI     - Recovery and Control
WULFRAM AGBEGHA   - Account

OPENING PRAYER
Faith Ozegbe said the opening prayer.

MINUTES OF MEETING
Oreoluwa Adebiyi seconded by Faith Ozegbe adopted the minute of the last meeting

ACTIVITY REPORT (~~1st~~15th - ~~5th~~19th April 2024)

Communications Team Report
The report shows the activity for the period under review.

Client Experience Management Team Report
For the period in review, 12 inquiries were received, which is a 17% increase as compared to the previous week.: 1 product was sold. 6 clients were not responding to emails/calls, 2 clients were not interested in purchasing, 2 clients were not financially ready to purchase and 1 client was passed to sales team.. The inquiries were received via Email campaign 3(25%), Google search 4(33.3%), Facebook posts 3(25%), existing clients 1(8.3%) and twitter 1(8.3%). The complaint received was resolved

Sales Team Activity Report
Shows the engagement summary for lead conversion, follow-up, qualification, and introduction for the week in review.

Brokers Team Activity Report
Shows the engagement summary for lead conversion, follow-up, qualification, and introduction for the week in review.

Accounts Team Report

MEETING ADJOURNMENT

Adejumoke Olodude seconded by Faith Ozegbe adjourned the meeting.