Introduction

1.1 PURPOSE AND OBJECTIVES
The aim of this SOP is to create a well-defined and comprehensive document to highlight the 
work procedures and expected deliverables in the implementation department. This is also to 
ensure that all implementation staff work from the same perspective by having a written 
formula of the policy and procedure. It also serves to ensure:
i. A standard document is made available that guides all the staff of the unit regarding 
mode of operation.
ii. Consistency and continuity of our operation is guaranteed
iii. Preservation of knowledge and the technical know-how in the departmental 
operations.
iv. A training guide is available for all existing members and new team members.
1.2 SCOPE
This standard operating procedure documents provides an insight into IoT (internet of things) 
solutions deployment in the concept nova implementation department. It also outlines the 
guidelines to achieve a proper and efficient installation