Week 07 02-12-2023

MANAGEMENT MEETING
Duration: 8:30am - 10:22am
Venue: Virtual Via Google Meet
Presided by: Faith Ozegbe

ATTENDEES

ABDULLAHI NAJIMUDEEN        - Head, Internal operations
ADETAYO OLUKOGA                 -  A.g National channel Manager
AJIBOLA ABDILFATAI                 - Portfolio Risk Officer
ANTHONIA OGBU                    - Lead, Underwriting
CHIMA AGU                              - A.g. Client Experience Management
EMMANUEL ONAKOYA             - Head, CRM
EZINNE UMORZURIKE               - Head, Legal
GODFREY EGBUOKPORO          - Ag. Head, Communications
FAITH OZEGBE                           -  Acting Secretary
ISMAIL BALOGUN                     -  Accounts
IKEJI NWANNE                          - Sales
ITIEKHAO IKPEMINOGENA       - General Manager
KEHINDE OYEBADE                    - Business Operations
KHADIJAH RAJI                            - Relationship Manager, Coperate Lease
LINDA OTTAH-IJEKEYE                -  Brokers Admin
LOLO YOUNG- HARRY               - Sales
OLUSEGUN AKEJU                       -  Portfolio Risk Analyst
OLUWADAMILARE OLAYINKA     - Head, Transformation
OLUWAFEMI SIYANBOLA              - Sales
OLUWAFISAYO OMOPARIOLA     - Sales Operations & Strategy
OLUWASEGUN BOLAWOLE          - Head, Strategic Partnership
OLUWOLE EWEJOBI                     -  Head, Information Technology
OMOWALE BELLO                        -  Cooperate Lease
OWOICHO AGADA                      - Ag. Head, Human Resources
PETER OJUKWU                           - Asset Remedial Management
SOPHIA DAGI                               -  Deputy National Channnel Manager
STANLEY MAFUVWE                    - Lead, Asset Remedial Management

Owoicho Agada said the opening prayer 

MINUTES
Linda Ottah-Ijekeye seconded by Faith Ozegbe adopted the minute of the last meeting

ORDER OF PRESENTATION
Account, Client Experience Management, Telesales, Asset Creation, Corporate Lease, Wealth Management, Credit Risk Management, Product Development, Business Operations, Legal

ACTIVITY REPORT (5th - 9th February, 2024)

Accounts Team Report
The report captures asset and liability generated for the period under review.

Client Experience Management Team Report
For the period in review, 135 inquiries were recorded. 82.22% from Lagos, 26.65% from Port-Harcourt, and 5.93% from Abuja. The complaint breakdown: Wrong debit @ 68%, CRC issues @32%, Disbursement @ 0%, Consumer Petition  @0%. All complaints received will be taken up with concerned stakeholders.

Tele-sales Team Report
The total amount consummated by the team for the week in review is 3.4M  with core tele sales and tele sales-cold call team consummating 3.4M (31% of the week’s target) at 4 count and 0M (0% of the week’s target) at 0 counts respectively.

 Asset Creation report
For the period in review, Transactions disbursed are 18.6M.

Brokers Admin Team Report
The week in review shows liability generation is 26.32% (136.86M) of the budget. Risk Asset Transaction Disbursed for the week Nil, Fresh Fund (RTN) for the Week 6M, Reap Fund for the week 320K, Rollover for the week 20M, Liquidation for the week Nil. The report also captured Pending RTN transactions.

Strategic Partnership Team Report
For the period in review, the total sales achieved is 5.7M (50% of the budget). The report also captures the activities, visits, and pending partnerships in the public and private sectors.

Cooperate Lease Team Report
shows all transactions of the existing operating lease clients and their outstanding payments. The report also captures transactions in the pipeline (operating lease).

Wealth Management Team Report
For the week in review Executive summary shows the Liquidity Requirement status as FAIR . Week 6 experienced a net positive change in cash flow from 291M negative in week 5 to 52M positive. Wealth Managers reported a negative 52M total NetFlow, with 202 million inflows and 254 million outflows.

Credit Risk Management Report
The report shows Core underwriters approved 42 transactions and pushed back 31 transaction. The senior underwriters approved 31 transactions and pushed back 23. In the recovery space, the recovery, total recovery is broken down as PDO is 6.5M at 37 counts (27% of the target). Extended interest recovery as 1.5M at 40 counts (22% of the target), Provisioned Accounts recovery as 402.3K at 10 counts (7% of the target).

Product Team Report
Captures ongoing and completed projects.

Business Operations Team Report
Captures ongoing and completed projects.

RISK ASSET GENERATION REPORT

TREASURY MANAGEMENT REPORT

MEETING ADJOURNMENT
Ezinne Umorzurike seconded by Faith Ozegbe adjourned the meeting

Faith Ozegbe said the closing prayer