Week 06 02-06-2024

GAME PLAN MEETING
Duration: 8:30am - 09:20am
Venue: Virtual Via Google Meet
Presided by: Faith Ozegbe

ATTENDEES

ABDULGANIYU ABU                - Implementation
ADEJUMOKE OLODUDE          - Customer Relationship Management
ANTHONY ORJI                       - Lead, Recovery & Control
BOBBY AKPONOME                 - Research and Development
FAITH OZEGBE                         - Acting Secretary  
GODFREY EGBUOKPORO        - Head, Communications     
ISMAIL KAREEM                       - Implementation                              
KAYODE OGUNLEYE                - Brokers
OLAYINKA OLUKANNI              - Lead, Sales
OREOLUWA ADEBIYI                 - Client Experience Management
PAUL OKOFU                              - Sales
PAUL SOTANWA                        - Sales
REBECCA AGBEBIYI                    - Account
TIJANI YAYAH                            - Brokers
WASIU AJADI                            - Recovery and Control
VIVIAN ONAH                           - Client Experience Management       
                                                                                    

OPENING PRAYER
Olayinka Olukanni said the opening prayer.

MINUTES
Oreoluwa Adebiyi seconded by Faith Ozegbe adopted the minutes of the last meeting.

ACTIVITY REPORT (29th January - 2nd February, 2024)

Client Experience Management Team Report
For the period in review, 4 inquiries was received, which is a 50% increase as compared to the  previous week.: 1 product was sold. 1 client was passed to the sales team, 2 clients were not financially ready to purchase. The inquiries were received via Existing Clients. Complaints received were sorted

Telesales Team Report
9 clients were successfully contacted in the period under review, 2 leads were converted, 2 clients sold their vehicle, 2 clients were no longer interested in renewing,3 clients mentioned not being financially ready to renew and 3 clients were not reachable. From the inquiry sheet, 11 clients were contacted (3)27% clients purchased 3 units of Tikon Basic and 1 unit of Tikon Match & Tikon Hybrid, 4(37%) were not interested in purchasing, (2)18% of the clients mentioned not being financially ready to purchase. , (2)18% of the clients were not reachable.

Sales Team Activity Report
Shows the engagement summary for lead conversion, follow-up, qualification, and introduction for the week in review.

Brokers Team Activity Report
Shows the engagement summary for lead conversion, follow-up, qualification, and introduction for the week in review.

Customer Relationship Management Team Report
the report shows the activity for the period in review

Accounts Team Report

Implementation Team Report
38 installations and 37 health checks were done for the month in review. 41 devices were utilized.

MEETING ADJOURNMENT

Vivian Onah seconded by Faith Ozegbe adjourned the meeting.

Wasiu Ajadi said the closing prayers