Week 14 04-03-2024

GAME PLAN MEETING
Duration: 8:30am - 09:30am
Venue: Virtual Via Google Meet
Presided by: Faith Ozegbe

ATTENDEES

ABDULGANIYU ABU                - Implementation
ADEJUMOKE OLODUDE          - Customer Relationship Management
ANTHONY ORJI                       - Lead, Recovery & Control
BOBBY AKPONOME                 - Research and Development
BOLUWAJI OLADIMEJI             - Information Technology
EMEKA ASHIBUOGWU             - Information Technology
FAITH OZEGBE                         - Acting Secretary                           
KAYODE OGUNLEYE                - Brokers
OLAYINKA OLUKANNI              - Lead, Sales
OREOLUWA ADEBIYI                 - Client Experience Management
PAUL OKOFU                              - Sales
PAUL SOTANWA                        - Sales
REBECCA AGBEBIYI                    - Account
TIJANI YAYAH                            - Brokers
WASIU AJADI                            - Recovery and Control
VIVIAN ONAH                           - Client Experience Management       
WULFRAM AGBEGHA                - Account
                                                                                    

OPENING PRAYER
Olayinka Olukanni said the opening prayer.

ACTIVITY REPORT (25th - 29th March 2024)

Client Experience Management Team Report
For the period in review, 11 inquiries were received, which is an 82% increase as compared to the previous week.: no product was sold. 2 clients mentioned not being financially ready, 2 clients were not responding to emails/calls, 5 clients were not interested in purchasing. The inquiries were received via Email blast 4(36.4%), Google search 3 (27.3%), Facebook posts 2(18.1%), and existing clients 2 (18.1%). The complaint  received were resolved

Telesales Team Report
20 clients were successfully contacted in the period under review, 12 leads were converted, 6 clients mentioned not being financially ready to renew and 1 client was unreachable. From the inquiry sheet, 18 clients were contacted 1(6%) client purchased 1 unit of Tikon Basic  2(11%) were not responding to calls, 4(22%) were not reachable, 9(50%) of the clients mentioned not being financially ready to purchase, 2(6%) of the clients were interested in purchasing

Sales Team Activity Report
Shows the engagement summary for lead conversion, follow-up, qualification, and introduction for the week in review.

Brokers Team Activity Report
Shows the engagement summary for lead conversion, follow-up, qualification, and introduction for the week in review.

Customer Relationship Management Team Report
the report shows the activity for the period in review

Accounts Team Report

Implementation Team Report
23 installations and 67 health checks were done for the month in review. 44 devices were utilized.

 Recovery & Control Team Report
Shows progress and challenges of activities carried out for the period in review.

Information & Technology Team Report
The report captures the activities for the period in review

MEETING ADJOURNMENT

Wasiu Ajadi seconded by Faith Ozegbe adjourned the meeting.