Week 45 11-05-2024

GAME PLAN MEETING
Duration: 8:30am - 10:30am
Venue: Virtual Via Google Meet
Presided by: Faith Ozegbe

ATTENDEES

ABDULGANIYU ABU                - Implementation
ADEJUMOKE OLODUDE          - Customer Relationship Management
ANTHONY ORJI                       - Lead, Recovery & Control
EZEKIEL OWA                          - Research and Development
FAITH OZEGBE                         - Acting Secretary     
GODFREY EGBUOKPORO        - Lead, Marketing Communications
IBRAHIM UMAR                      - Information Technology
ITIEKHAO IKPEMINOGENA     - General Manager                     
OLAYINKA OLUKANNI              - Lead, Sales
OREOLUWA ADEBIYI                 - Client Experience Management
PAUL OKOFU                              - Sales
PAUL SOTANWA                        - Sales
REBECCA AGBEBIYI                    - Account
WASIU AJADI                            - Recovery and Control
VIVIAN ONAH                           - Client Experience Management       
                                                                                    

OPENING PRAYER
Faith Ozegbe said the opening prayer.

MINUTE ADOPTION
Oreoluwa Adebiyi seconded by Faith Ozegbe adopted the minute of the last meeting

ACTIVITY REPORT (28th October - 1st November 2024)

Client Experience Management Team Report
For the period in review, 1 inquiry was received, which is a 90% decrease as compared to the previous week.: 1 product was sold. The inquiries were received via  Existing Client (100%). The complaints  received were resolved

Telesales Team Report
11 clients were successfully contacted in the period under review, 2 clients mentioned not being financially ready to renew, 1 client was not reachable, 9 renewals were received. From the inquiry sheet, 17 clients were contacted 4(24%) of the clients mentioned not being financially ready to purchase, 6(34%) of the clients were not responding to calls and mails,  (4)24% were not reachable. 3(18%) were not interested in purchasing.

Sales Team Activity Report
Shows the engagement summary for lead conversion, follow-up, qualification, and introduction for the week in review.

Brokers Team Report
Shows the engagement summary for the week in review.

Customer Relationship Management Team Report
the report shows the activity for the period in review

Accounts Team Report
 

Implementation Team Report
44 installations and 40 health checks were done for the month in review. 57 devices were utilized.

 Recovery & Control Team Report
Shows progress and challenges of activities carried out for the period in review.

Research and Devlopment Team Report
Shows progress and challenges of activities carried out for the period in review.

Information & Technology Team Report
The report captures the activities for the period in review

MEETING ADJOURNMENT

Wasiu Ajadi seconded by Faith Ozegbe adjourned the meeting.