Week 23 06-04-2024

GAME PLAN MEETING
Duration: 8:30am - 09:22am
Venue: Virtual Via Google Meet
Presided by: Faith Ozegbe

ATTENDEES

ABDULGANIYU ABU                - Implementation
ADEDOYIN TAIWO                  - Information Technology
ADEJUMOKE OLODUDE          - Customer Relationship Management
ANTHONY ORJI                       - Lead, Recovery & Control
AZEEM ABATA                         - Research and Development
BOBBY AKPONOME                 - Research and Development
BOLUWAJI OLADIMEJI             - Information Technology
FAITH OZEGBE                         - Acting Secretary     
GODFREY EGBUOKPORO        - Lead, Marketing Communications
ITIEKHAO IKPEMINOGENA     - General Manager                     
KAYODE OGUNLEYE                - Brokers
OLAYINKA OLUKANNI              - Lead, Sales
OREOLUWA ADEBIYI                 - Client Experience Management
PAUL OKOFU                              - Sales
PAUL SOTANWA                        - Sales
REBECCA AGBEBIYI                    - Account
TIJANI YAYAH                            - Brokers
WASIU AJADI                            - Recovery and Control
VIVIAN ONAH                           - Client Experience Management       
WULFRAM AGBEGHA                - Account
                                                                                    

OPENING PRAYER
Oreoluwa Adebiyi said the opening prayer.

ACTIVITY REPORT (27th - 31st May 2024)

Client Experience Management Team Report
For the period in review, 3 inquiries were received, which is a 100% increase as compared to the previous week.: 3 products were sold. The inquiries were received via Existing clients 3(100%). The complaints  received were resolved

Telesales Team Report
5 clients were successfully contacted in the period under review, 3 leads were converted, 1 client mentioned not being financially ready to renew, 1 client mentioned her vehicle is no longer in use and 1 client was unreachable. From the inquiry sheet, 34 clients were contacted 5(15%) were not reachable, 4(12%) of the clients mentioned not being financially ready to purchase, 9(27%) of the clients were not responding to calls and mails, 14(40%0 were not interested in purchasing, 2(6%) purchased Tikon Basic tracking solution

Sales Team Activity Report
Shows the engagement summary for lead conversion, follow-up, qualification, and introduction for the week in review.

Brokers Team Activity Report
Shows the engagement summary for lead conversion, follow-up, qualification, and introduction for the week in review.

Customer Relationship Management Team Report
the report shows the activity for the period in review

Accounts Team Report

Implementation Team Report
22 installations and 67 health checks were done for the month in review. 27 devices were utilized.

 Recovery & Control Team Report
Shows progress and challenges of activities carried out for the period in review.

Information & Technology Team Report
The report captures the activities for the period in review

MEETING ADJOURNMENT

Anthony Orji seconded by Faith Ozegbe adjourned the meeting.